Terms of service

These Terms and Conditions govern your use of our website www.glassozy.com and your purchase of any products from us.
By accessing, browsing, or purchasing from Glassozy, you agree to the following terms.
Please read them carefully before using our services.


1. General Information

The domain name glassozy.com is owned and operated by Glassozy, operating in India.

Throughout the website, the terms “we”, “us”, and “our” refer to Glassozy.

By accessing, browsing, or making a purchase from our website, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.


2. Use of the Website

You must be at least 18 years of age to make a purchase on our website.

You agree to use this website for lawful purposes only.

You shall not misuse the site by introducing viruses, malicious code, or by attempting unauthorized access to our servers or systems.

We reserve the right to restrict or terminate your access if we suspect any misuse or violation.


3. Product Information

We make every effort to display our products accurately, including color, design, and description.
However, slight variations may occur due to lighting, screen resolution, or product photography.
All product images are for illustrative purposes and may differ slightly from the actual item.


4. Pricing and Payment

All prices listed on glassozy.com are in Indian Rupees (INR) unless stated otherwise.

Product prices and availability are subject to change at any time without prior notice.

Payments are processed through secure and trusted payment gateways to ensure safe transactions.

We reserve the right to refuse or cancel any order in the event of incorrect pricing, stock unavailability, or system errors. In such cases, any amount paid will be refunded as per our refund policy.


5. Order Confirmation

After placing an order, you will receive a confirmation email from us.
This email is a confirmation that we have received your order — it does not guarantee acceptance.
We reserve the right to cancel or limit orders at our discretion, especially in cases of limited stock, fraudulent activity, or incorrect information.


6. Shipping and Delivery

We aim to deliver your orders safely and on time.
Shipping times may vary depending on location, product availability, and courier services.
Once shipped, you will receive tracking details via email or SMS.
Glassozy is not responsible for delays caused by courier partners or unforeseen circumstances.


7. Returns and Exchanges

We take great care to ensure product quality.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos.
Returns or exchanges will be processed as per our Return & Refund Policy.
Products must be unused and returned in original packaging.


8. Intellectual Property

All designs, product names, images, and content displayed on glassozy.com are the property of Glassozy.
You may not copy, reproduce, or use any content without our written permission.


9. Limitation of Liability

We strive to provide a smooth shopping experience, but we do not guarantee that the site will be uninterrupted or error-free.
Glassozy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.


10. User Comments & Feedback

We welcome your feedback, but any suggestions or comments you provide to Glassozy may be used by us without restriction or compensation.
You agree not to post any unlawful, defamatory, or offensive content on our platforms.


11. Third-Party Links

Our website may contain links to third-party websites.
Glassozy is not responsible for the content, accuracy, or policies of these websites.
Please review their individual Terms & Privacy Policies before engaging with them.


12. Changes to Terms

Glassozy reserves the right to modify or update these Terms & Conditions at any time.
Any changes will be effective immediately upon posting on this page.
Your continued use of the site after changes signifies your acceptance of the updated terms.


13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 glassozy.co.in@gmail.com
🌐 www.glassozy.com
🏢 Glassozy, Ahmedabad, India